Solutions
User-generated content in e-learning for companies: applications across different functions
Whether in technical customer service, in sales or for internal tools and processes – the applications for e-learning solutions in companies are manifold. With e-learning solutions in the local language of your employees you increase the success and competence of your employees and customers.
Technical Service
Lack of experience of service staff leads to delayed resolution of problems and frustrates both the customer and the service expert. Often, further visits to the customer’s premises are necessary to fully resolve the cause and result in additional costs, which the customer does not always pay.
e-learning solutions for companies from ai-torials make the experience of global experts available to service staff at the “Moment of Need”, anywhere in the world.
Sales
Product trainings as e-learning from ai-torials are also available mobile on the smartphone and help to refresh the sales arguments shortly before the customer appointment.
Internal Tools/ Processes
Errors in the use of tools and ignorance of internal processes lead to costly delays and extra work. Many tools are not particularly user-friendly, and errors occur frequently, especially with tools that are rarely used. Tutorials can provide the exact answers needed for error-free operation.
e-learning solutions for companies for internal tools and processes from ai-torials are patient and happy to explain the same processes over and over again.
Applications for e-learning solutions for companies
The applications for instructional videos and e-learning courses in the in-house sector are almost unlimited, whether in mp4 format as a video or in SCORM format for integration into a Learning Management System (LMS). Here are some examples:
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More InformationCreate e-learning solutions with user-generated content – in multiple languages
Face-to-face learning (or “analogue learning”) will continue to be important, especially when it comes to expert-level training. However, Corona has demonstrated and sustainably strengthened the importance of digital learning methods in companies. The flexibility in location and time is significantly higher than with analogue face-to-face events. Content can be taught at the “moment of need” and is not tied to a rigid training calendar. Every employee can decide when, where and at what pace they want to learn. The learning content can be accessed from the workplace, on the road or at home. While face-to-face training can only be conducted in a single language, digital learning formats make it possible to offer learning content in the employees’ local languages. This is an important point, especially for internationally active companies.
Artificial intelligence now offers very good solutions that allow existing content to be translated into the language of the employees with little effort and thus create individual language versions for the teams from France, Italy, Brazil or China. Technical terms from your industry can be stored in glossaries and allow the use of automatic translations even in specialised fields.
Similar to translation, artificial intelligence offers the possibility of transforming written text into speech (TTS – text-to-speech or speech synthesis). While the first versions still sounded quite artificial, the quality can now only be distinguished from a natural voice if you listen very closely. Even the sentence melody adapts to questions or statements. You can find some examples from our own range here.
A well-formulated speaker’s text is an important element for learning success. Long, convoluted tapeworm sentences are difficult to understand even in one’s own mother tongue. If formulating a complete speaker’s text is too cumbersome for you, artificial intelligence can also provide support here: You write down the most important points in bullet points, and ai-torials takes over the creation of an easily understandable speaker’s text.
ai-torials: The easy way to create multilingual e-learning courses. ai-torials simplifies the creation of e-learning courses and tutorials and converts your existing PowerPoint presentations into multilingual e-learning courses, in the language of your employees, with natural-sounding voices. To do this, ai-torials combines cloud-based artificial intelligence for the translation and generation of speech, of course according to European data protection standards.